Privacy Policy

1. Introduction

Welcome to Prints DMT ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number, shipping address)
• Payment information (processed securely through Stripe)
• Order history and preferences
• Custom artwork and design files you upload
• Communications between you and Prints DMT

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send you order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send promotional emails and newsletters (with your consent)
• Improve our website and services
• Detect and prevent fraud or abuse

4. Information Sharing and Disclosure

We may share your information with:

• Service providers who assist in our operations (payment processing, shipping, email delivery)
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. All payment transactions are processed through Stripe, a PCI-compliant payment processor, and we use SSL encryption to protect data in transit.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications at any time
• Withdraw consent for data processing where applicable

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: printsdmt@gmail.com
• Phone: +1 (289) 339-4336
• Address: 1565 Barton St E, Hamilton, ON, Canada, L8H 2Y3